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Frequently Asked Questions

Q. How old does a mattress have to be before it is worthwhile cleaning it?

A. There are something you can do to prevent house dust mites to a certain extend, such as washing bedclothes weekly in hot water (over 55°) and airing quilts in the sun weekly. However, as the majority of house dust mites inhabit in mattresses due to the favourable environment, it is important to note that mattress protectors, household disinfectants or frequently laundered bed linens offer little if any protection from the dust mite problem. A new mattress can quickly become one of the dirtiest items in the home. We have found that a new mattress, if used on a regular basis, would benefit from a cleaning after about 6 months use.

Q. How often should a mattress be cleaned?

A. We spend approximately one-third of our lives in bed. No one is immune from indoor pollutants and allergens produced by dust mites. To prevent dust mites and harmful microscopic organisms from breeding/accumulating again and achieve the best protection, the recommended mattress cleaning service interval is once every six months for people with or without allergic/asthmatic symptoms. However, other factors need to be considered like the state of your health, whether you have known allergies to dust mites and require more frequent servicing eg; Asthma or Eczema. Also, if your symptoms begin to return, that will determine when a mattress cleaning is required. On the other hand, as senior citizens and children are most vulnerable to contaminants and allergens produced by dust mites, we recommend that their mattresses be cleaned once every three months.

Q. Can Hygienitech mattress cleaning cure my allergy?

A. Hygienitech Mattress Cleaning and Sanitising Process won't provide a cure for allergies but what it can do is to help reduce the severity and frequency of existing allergies/asthma and prevent the development of allergies/asthma by eliminating the major sources of indoor allergens, such as dust mites and other harmful microscopic organisms. We have found in many cases that mattress cleaning and sanitising has eliminated dust mite causing allergies. Many of our customers have found that their particular allergy disappears altogether and in the case of asthmatics, about 85% of sufferers are allergic to house dust mite droppings, so there is a very likely chance of significant relief.

A newly cleaned and sanitised mattress will lead to:

1. A dust mite, bacteria, virus & allergy-free sleeping environment and better family health
2. Helping to reduce the severity and frequency of existing allergies/asthma
3. Preventing the development of indoor allergies, asthma and the resultant health problems, such as upper respiratory problems and flu-like symptoms
4. Feeling fresh and revitalized

Hygienitech process will benefit both allergy sufferers and non-allergy sufferers, resulting in a restful, better sleep at night.

Q: Can I have my mattress steam cleaned?

A: Never! Any form of moisture/steam should be kept away from your mattress. A wet mattress is not only difficult to dry out, but also becomes the perfect breeding ground for dust mites, bacteria and moulds, as these harmful microorganisms favour humid conditions.

Q. How long does the cleaning process take?

A. It naturally depends on the size of the mattress; allow 15 to 20 minutes for each mattress. To prepare a faster work flow you can remove the sheets, blankets and pillows from your bed. After we have completed cleaning both sides of the mattress we apply a plant based natural spray that deodorizes as well as sanitizes. You can make the bed after a few minutes. You don’t even need to air the room unless you want to.

Q. Do protective mattress covers work?

A. Protective bedding has little effect on reducing or preventing allergic reactions when they are the only measure taken. Microscopic organisms and dust mite excrement (allergens) can easily pass through these covers. From our experience, whenever we have tested a mattress with a protective cover, the mattress has always tested positive for contamination. Nevertheless, should you have or intend to purchase a mattress protector, then only use it on a mattress that has just been cleaned and sanitized beforehand. If you don’t, all you are doing is incubating the dust mites, bacteria, viruses, fungus and mould that is already present in the mattress.

Q. Can an old mattress be cleaned effectively?

A. Yes, most definitely. Mattresses that are old will have much higher levels of dust mites, dust mite excrement, harmful organisms and other contaminated sediments. Hygienitech Mattress Cleaning process will not remove stains/marks on the mattresses and pillows. However, if a mattress has been soiled, the Hygienitech process can eradicate all bacteria, viruses, fungal spores and mould that may have formed. In fact, after cleaning and sanitising, not only will you have a mite-free and fresh mattress with extended usage life, which will save you money in the long run, but also you will have a restful and good sleep under a healthy sleeping environment.

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